customerregister | RSPCA Pet Insurance - Customer Service Portal

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You can sign up for Pet Portal once your policy is active.

Your policy will be in force at 11:59pm on the day your policy starts (this is usually the day you apply, unless you have asked for it to start at a later date).

Exceptions: If your policy is flagged to our underwriting team we may contact you to discuss your application.

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Make and track claims
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RSPCA Pet Insurance is issued and underwritten by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473 (AFSL No. 241436). It is distributed and promoted by Greenstone Financial Services Pty Ltd (GFS) ABN 53 128 692 884 (AFSL No. 343079) of 58 Norwest Blvd, Bella Vista NSW 2153 and by its Authorised Representative RSPCA Australia Incorporated (AR No. 296287). It is arranged and administered through PetSure (Australia) Pty Ltd (PetSure) ABN 95 075 949 923, AFSL 420183 of Level 1, 465 Victoria Avenue, Chatswood, NSW 2067. Information on this website is general only and does not consider your individual objectives or financial situation. Terms and Conditions apply. Please read the Policy booklet which contains the PDS and FSG to ensure these products are right for you.